All praise is due to Allah, and may peace and blessings be upon the Messenger of Allah.
First: Can jinn see the gates of heaven?
The jinn belong to the unseen world, and it is not permissible to make definite claims about their circumstances except on the basis of evidence from the Qur’an or Sunnah.
Allah, the Exalted, has informed us that the jinn used to ascend towards heaven to eavesdrop on heavenly news. He says:
“And we have sought to reach the heaven but found it filled with powerful guards and flaming fires.” [Al-Jinn: 8]
However, their abilities are limited, and we do not know the extent of what they can perceive or see. Therefore, we cannot assert that they see the gates of heaven open based solely on the words of one of them.
Second: Should we believe what the jinn tell us during ruqyah?
We should not believe the jinn or rely on their reports, because their circumstances are unknown to us, and we cannot determine whether they are truthful or lying. It has been established that Satan may sometimes tell the truth despite being a frequent liar.
The Prophet ﷺ said about the devil who informed Abu Hurairah (may Allah be pleased with him) about the virtue of Ayat al-Kursi:
“He told you the truth, although he is a liar.” Narrated by Al-Bukhari.
Therefore, the statements of the jinn should not be relied upon to learn about unseen matters or establish facts, even if a jinn claims to be righteous or declares that it has embraced Islam.
Third: Advice for the ruqyah practitioner
A ruqyah practitioner should avoid engaging in lengthy conversations with the jinn possessing a patient. Their truthfulness is unknown, and prolonging such conversations may increase the distress suffered by the patient and their family without providing any genuine benefit to the ruqyah.
Conclusion: There is no evidence proving that jinn can see the gates of heaven open. It is not permissible to assert this based on what a jinn says during ruqyah, because its reports cannot be relied upon. It is better to limit oneself to Islamic ruqyah, Qur’an recitation, and prescribed supplications and remembrance, without becoming preoccupied with conversations with the jinn.
And Allah knows best.